Information - Configuring Change Active Sync on HTC Hero Android Gadget

Information - Configuring Change Active Sync on HTC Hero Android Gadget

I decided this morning to test the Trade ActiveSync connection on my HTC Hero. I went by the account settings and authenticated with the server successfully, specified the data I wished to sync, and then, when it came to finalising the settings, it failed with the following error:

"Error

Didn't create the account. Please strive once more later."

Great. Properly, it positively authenticated high quality, so what's the problem? A little further digging and I found that this was down to a safety setting I take advantage of on my Change server which forces mobile ActiveSync customers to specify a PIN quantity on their cellphone to add a further layer of security on the phone. It appears the HTC Hero can't cope with sending again your encrypted password. So, if you use SSL together with your internet-going through Change server, you won't be able to connect with out both turning off the cell users password coverage requirement, or, I assume, using a licensed net certificate. Neither turning off SSL or turning off the password coverage is a particularly good concept, and I daresay in the event you ask your IT department to do it they will chortle you out of their workplace (I do know I might), so the most suitable choice would be to ask your IT admins to rearrange for a web certificate. Within the interests of overlaying all of the choices for this guide though, I'll element the method of excluding specific users from the password policy-

* Open Change System Manager

* Broaden World Settings after which proper click on on Cell Providers and select Properties

* Click on the Device Security button

* The "Implement password on device" tick box is the culprit here, but it surely's higher to show it off for one particular consumer reasonably than the whole domain, so push the Exceptions button

* Push Add and select the user you want added to the exception listing

* Push OK 3 times to get back to Trade System Manager and you're executed

OK, now that that is out of the best way, the following information details the method for setting up Trade ActiveSync on Android. It's primarily based on my HTC Hero, however it needs to be a similar process for different Android devices.

* Faucet the Mail icon then tap "Microsoft Change ActiveSync"

* Enter your e mail deal with within the high subject and your Lively Directory password in the second subject

* Tap "Guide Setup"

* Enter the complete Alternate server gateway URL (or IP deal with) in to the "Server tackle" subject (eg: mail.yourdomain.com)

* Enter your Lively Listing domain, you'll in all probability need to make use of the full area identify (eg: yourdomain.native). Your domain admin will be able to provide you with these particulars

* Enter your Lively Directory username and password within the related bins

* In case your domain makes use of SSL (once more, your domain admins will have the ability to inform you), be sure you tick the "This server requires an encrypted SSL connection"

* Click on Subsequent and the cellphone will say "Verifying account information..."

* If the connection succeeds, you will be asked to specify what you want to synchronize from Mail, Contacts and Calendar. If it does not succeed, you may in all probability have entered in some data incorrectly, go back and re-enter everything. If it still doesn't work, contact your IT department

* Hit Finish Setup and the phone ought to begin to sync your mail

Hopefully, the Trade SSL situation can be fixed in future updates, but I wouldn't hold your breath on that.